FAQ

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How do I place a custom order?

Contact us via Instagram, WhatsApp or email and tell us about your idea. We will discuss the design, take your measurements into account, confirm the final price, production time and payment details.

How do I take measurements correctly?

Please follow our Size Guide carefully. Tie a cord around the natural waist and take all measurements exactly as shown in the photos. Accurate measurements are essential for a perfect fit.

How long does it take to make a custom leotard?

Production time depends on the complexity of the design and our current workload. We will confirm the estimated production time before you place your order.

Do you ship worldwide?

Yes. We ship our leotards internationally. Shipping cost and estimated delivery time depend on the destination country and will be confirmed before your order is finalized.

Can I order a leotard in my own colors and design?

Yes. Each custom leotard is created individually. You can send us your ideas, preferred colors and inspiration, and we will discuss the design with you before production begins.

What payment methods do you accept?

Available payment methods will be shown during checkout or confirmed with you before your custom order is finalized.

Where are your leotards made?

All our leotards are handcrafted in our atelier in Poland with careful attention to fit, finishing and every detail.

How is the final price of a custom leotard determined?

The final price depends on the size, design complexity, materials and amount of decoration. We will confirm the price with you before your order is finalized.

Can I make changes after my order is confirmed?

Please contact us as soon as possible if you need to make a change. Changes cannot be made during the final three weeks before the agreed completion date. If materials have already been purchased specifically for your order, the cost of these materials must be paid by the customer. Any approved changes made earlier may affect the final price or production time.

Can I send photos or sketches for inspiration?

Yes. You can send us photos, sketches, color combinations or other references that show the style you like. We will use them as inspiration to create an individual design for your leotard.

Can I order a leotard for a specific competition date?

Yes. We always try to accommodate our customers whenever possible. If you need your leotard by a specific date, please let us know when placing your order. We will check our production schedule and confirm whether we can complete it in time. Urgent orders with a shorter production time are considered individually and may be subject to an additional rush fee.

Can I return or exchange a custom-made leotard?

Custom-made leotards are created individually according to the customer’s measurements, specifications and agreed design. Under Polish consumer law, the standard 14-day right of withdrawal does not apply to goods made to the customer’s individual specifications or personalized needs. Therefore, custom-made leotards cannot be returned simply because the customer changes their mind. This does not affect your statutory rights if the product is defective or does not conform to the agreed order. In such cases, please contact us as soon as possible so we can review the situation.